Service return of data loggers and hand-held measuring devices

Need to send us your device for calibration, repair or certification from EU countries?

Let us help you with that.
To minimize extended waiting periods and questions regarding your orders, please complete the corresponding service form (see below). Please have the model, serial number and your customer number ready. It is especially important to indicate the reason for your return. Once you have sent it to us, we will get in contact with you immediately.

Need to send us your device for calibration, repair or certification outside EU countries?

Let us help you with that.
In order to avoid longer waiting times and questions about import processing, we ask you to contact us in advance under following e-mail address: Orders.xags@no-spam-pleasexylem.com and wait for our instruction to return the goods. We ask for your understanding that we may reject returns that have not been notified in advance.

Validation and process logger

Service order form

Service order form EBI 16

Service description

Handhelds

Service order form

Service description

Cold chain logger

Service order form

Service description

How does this benefit you?

Waiting times are reduced
Additional questions are limited
Shortened service time

Please send your devices to

ebro^®brand devices
Xylem Analytics Germany Sales GmbH & Co. KG
ebro Service
Am Achalaich 11
82362 Weilheim
Germany

Get In Touch With Us!

We will be happy to support you with your questions. Book a one-to-one meeting with us so we can offer solutions tailored to your needs. We can help you with your challenges and look at ways to optimize your workflows.